What is your average ticket response time?

We usually respond within 30 minutes, sometimes within 5 depending on load and time of day!

Was this answer helpful?

 Print this Article

Also Read

Will you transfer my website from my previous provider?

If your previous provider is using cPanel, we can transfer your entire account over to us for...

How do I get to CPanel?

The easiest way is to go to http://yourdomain.com/cpanel

What MySQL version do you use?

We use the MySQL 5.x branch of MySQL, currently 5.6.

What are your average response to your Europe servers?

Attached are the response times to our Europe servers from various locations.   They might be...

How many emails can I send per hour?

By default, we allow up to 60 emails to be sent from your domain per hour. We have this limit to...