What is your average ticket response time?

We usually respond within 30 minutes, sometimes within 5 depending on load and time of day!

Was this answer helpful?

 Print this Article

Also Read

How much will it cost when I renew my plan?

It's common in the web hosting industry to charge a very attractive rate to gain customers, only...

What hardware do you use?

We run the following in all locations: CPU: Dual E5-2620Memory: 96GHard Drive: 4 x Intel...

How do I get to cPanel?

The easiest way is to go to http://yourdomain.com/cpanel

What is your backup policy?

The R1Soft Backup Service is enabled on all shared and reseller web hosting servers.  We backup...

What is the difference between Shared vs Reseller?

StableHost has two different types of plans, shared hosting and reseller hosting.   99% of...