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 Adjusting PHP Memory settings

To change the memory_limit for PHP, please follow these steps:- Log into cPanel.- Find and click...

 Do you block any ports?

We have firewalls that block inbound and outbound ports, if you are having problems reaching...

 Do you offer Let's Encrypt?

Yes, we support Let's Encrypt, it's available in cPanel.

 How can I access webmail?

Accessing webmail is fairly simple.   Point your browser at http://yourdomain.com/webmailFor...

 How can I view or change my database encoding?

You can get the encoding for your database by the following steps. Log into cPanel and click on...

 How do I access MySQL remotely?

For security and performance reasons, we do not allow Remote MySQL on any of our shared hosting...

 How do I add additional domains?

StableHost offers unlimited additional domains for your account (on most of our hosting plans),...

 How do I backup my website?

The easiest way to backup your website is by doing so via CPanel.    By logging into CPanel, you...

 How do I block an IP address from reaching my website?

Please view our video tutorial at: http://www.cpanel.net/media/tutorials/ipdeny.htm  

 How do I change my cPanel username

You can change your cPanel username by logging into our customer portal.  Once logged in,...

 How do I change my domain WHOIS information?

Log into the billing portal at https://billing.stablehost.com Click on 'My Domains' Click...

 How do I change my main domain name?

We have created a feature to change your main domain name automatically without contacting...

 How do I change my nameservers?

You can change your nameservers by logging into our billing control panel at...

 How do I change permissions on my files?

Login to your Control Panel at www.yourdomain.com/cpanel using your cPanel username and...

 How do I change the PHP timezone?

Our servers will be using the MST or GMT timezone, depending on the location of the server....

 How do I configure my MySQL databases?

Please view this video tutorial: http://www.cpanel.net/media/tutorials/addmysql.htm

 How do I create a SSL certificate?

Let's be honest, creating SSL certificates can be confusing at times. Let us do the work for you...

 How do I disable server-side caching?

We use Varnish to cache images for 30 minutes and all dynamic content (html, php, etc) files for...

 How do I enable awstats?

AWStats is disabled by default on all accounts as most people don't use them and they take up a...

 How do I export or import my MySQL db?

The best way to import or export a database is via PHPMyAdmin.   There is a tab for Importing and...

 How do I get the EPP code for my domain?

Getting your EPP (Transfer) code is very easy: Log into your customer’s portal:...

 How do I get to CPanel?

The easiest way is to go to http://yourdomain.com/cpanel

 How do I parse .html files as .php?

You need to add the following line to your .htaccessAddHandler application/x-httpd-lsphp .htm .html

 How do I password protect my website?

With CPanel, you have the ability to password protect a folder within your website. You can...

 How do I prevent people from linking to my website?

Please view this video tutorial: http://www.cpanel.net/media/tutorials/hotlink.htm

 How do I setup private nameservers?

Setting up private nameservers is fairly simple, however it all depends on where you registered...

 How do I Transfer a Domain to StableHost?

Domain registration transfers can take up to 8 days to be completed. To transfer any domain to us...

 How do I upload files?

You can upload your html and images to your website via FTP.    You will use the login specified...

 How long does it take for my WHOIS privacy to be enabled?

At this time, WHOIS Privacy is not an instant change.    When you request WHOIS privacy, it goes...

 I can't reach cPanel on port 2082

If you have a firewall or your ISP doesn't allow connections to cPanel on port 2082, you can...

 I forgot my password

Do not worry, it's very easy to retrieve your password. If you need to change your password to...

 I get weird characters on my WordPress blog

If you are using SuperCache with Wordpress, you need to make sure you disable compression or else...

 I'm getting IP address has changed! errors

cPanel will sometimes throw out the error: IP address has changed! This is usually due to you...

 Increase the maximum allowed size for uploaded files

If you need to upload big files to your application, you will need to tweak some PHP settings, by...

 Max email size?

You can send emails up to 50Mb in size.    

 My site is listed as an attack page?

When visiting your website, if you receive an error stating it's an attack page, that means that...

 My website is down

WAIT! Don't panic! We ask that you please go through this checklist before contacting us....

 Web Hosting Resource Limits

Your resource limits are defined based on your web hosting plan.  Please see the differences...

 What is the MySQL hostname?

When configuring your script, it will most likely ask you what the MySQL hostname is.  Please...

 Who is OpenSRS?

OpenSRS is our domain registrar, you may receive emails from them if you have recently requested...

 Working with ModSecurity

All shared and reseller web hosting accounts come enabled with mod_security.  Mod_security is a...