Why did you double bill or charge me the wrong amount?

If you feel you were double charged, or billed the wrong amount - please open up a ticket with our billing department as soon as possible and we'll get it fixed up.  Please do not submit a PayPal dispute, or Credit Card chargeback as your account will be terminated and marked as fraud.

Was this answer helpful?

 Print this Article

Also Read

How to change my current Payment Method?

If you want to change your payment method for one invoice, follow these steps: Log in to your...

How do I cancel my account?

Wait a second - are you really thinking of leaving the best web hosting company, known to man?...

How do I see my current credit balance?

You can check your current StableHost's credit balance by: Logging into your customer’s...

How do I renew my hosting?

Your hosting will renew automatically every term, you will receive an invoice 7 days before your...

How do I stop charges from the Credit Card stored in my Account?

If for some reason you don't want to keep paying with the same credit card you have on file, you...