How do I cancel my account?

Wait a second - are you really thinking of leaving the best web hosting company, known to man? Before you make such a crazy decision, let's step back, count to 10 together and re-group.

Has it been 10 seconds already? Argh.  Alright - well, we hope you're not leaving us because of anything related to our service, support or price.  We can usually fix most issues if you contact us - our management team loves working with people! If you prefer to talk to our management team first, you can do so by opening up a ticket here.

To start the cancel proceedings, follow these yet-so-easy steps:

  • Log into the customer portal - https://billing.stablehost.com/clientarea.php
  • Click on Services -> My Services
  • Select the service you wish to cancel by clicking the green “Active” button.
  • On the left-hand Actions column, there's a link to 'Request Cancellation', please fill out that form.

By doing so, it will contact our management team and inform them of your wish to cancel.  We hope you have enjoyed our service (and sometimes horrible humor) and wish you the best. 

Goodbyes are never easy - hope you don't forget about us.

Was this answer helpful?

 Print this Article

Also Read

How do I get access to all the e-mail messages that StableHost sent me?

By following these steps you'll reach all the e-mails that StableHost sent to you, including your...

How do I stop charges from the Credit Card stored in my Account?

If for some reason you don't want to keep paying with the same credit card you have on file, you...

How do I renew my hosting?

Your hosting will renew automatically every term, you will receive an invoice 7 days before your...

Why did you double bill or charge me the wrong amount?

If you feel you were double charged, or billed the wrong amount - please open up a ticket with...

What is your refund policy?

We offer a 45-day money back guarantee on shared web hosting accounts, excluding domain...