What is your average ticket response time?

We usually respond within 30 minutes, sometimes within 5 depending on load and time of day!

Was this answer helpful?

 Print this Article

Also Read

Policy regarding casino and gambling websites

Websites that allow people to gamble real money are not allowed on our servers.   Tutorials, and...

Do you offer non-unlimited hosting plans?

While we don't offer non-unlimited plans on our website, we do have some older plans that are not...

Do you offer dedicated IPs?

We do offer dedicated IPs for SSL-based website(s). To order your dedicated IP, please open up a...

What OS do you use?

We use CentOS on all of our web servers.

Policy regarding adult content

We allow adult content on our servers as long as it abids by all United States pornography laws....