Why did you double bill or charge me the wrong amount?

If you feel you were double charged, or billed the wrong amount - please open up a ticket with our billing department as soon as possible and we'll get it fixed up.  Please do not submit a PayPal dispute, or Credit Card chargeback as your account will be terminated and marked as fraud.

Was this answer helpful?

 Print this Article

Also Read

Why does my order say fraud?

There's many factors to determine why an account was automatically flagged with fraud.  If you...

What's the difference between PayPal and PayPal Balance?

In the majority of cases, you will want to pay via PayPal, which will automatically charge you...

How do I change my client username/e-mail address ?

To change the e-mail address you used to register your account with us just follow these steps:...

How to change my current Payment Method?

If you want to change your payment method for one invoice, follow these steps: Log in to your...

How do I stop charges from the Credit Card stored in my Account?

If for some reason you don't want to keep paying with the same credit card you have on file, you...