Managed support can assist with the basic administration of your VPS, which includes things such as :
* Basic Security Check
* Installing an Apache module
* Troubleshooting basic script problems
* Troubleshooting basic e-mail/ftp problems
Managed support can not assist with things such as:
* Advanced debugging of a third party script.
* Custom OS configurations
* Installing advanced web-based modules such as FFMPEG hosting.
* Writing custom scripts